Get In Touch
Need help with an order or have a question? 🌿 Contact Planet Wise Support today for quick assistance with your eco-friendly shopping experience.
Our team responds promptly to emails and web form inquiries, ensuring you get the help you need. Whether you need product details, order updates, or return assistance, we provide clear and helpful responses.
Before reaching out, check our FAQs for quick answers. 💚🚀
support@planetwiseshop.com
Frequently Asked Question!
PlanetWiseShop.com is an online store dedicated to providing high-quality, sustainable products that align with eco-conscious values.
We accept all major debit and credit cards, PayPal, as well as Apple Pay and Google Pay for your convenience.
Yes, we ship worldwide! Please note that delivery times and customs fees may vary depending on your location.
You can reach our support team by emailing us at support@planetwiseshop.com. We aim to respond within 24–48 hours.
Yes, we occasionally offer discounts and promotions. Sign up for our newsletter to stay updated on the latest deals and exclusive offers.
Orders are typically delivered within 7–20 business days, depending on your location. Processing times are usually 1–3 business days.
Orders can only be changed or canceled before they are processed. Once your order has been shipped, changes or cancellations are no longer possible. If you need assistance, please contact us at support@planetwiseshop.com.
We accept returns within 30 days of delivery for unused items in their original packaging. Please contact us at support@planetwiseshop.com to initiate a return. Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item.
For international orders, customs duties or taxes may apply and are the responsibility of the customer. These fees vary by country and are not included in the product price or shipping cost.
We use industry-standard encryption and secure payment gateways to protect your personal and payment information. Your security is our priority.