Welcome to PlanetWiseShop.com. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. General
1.1 Acceptance of Terms – By using our website, you accept these Terms and Conditions and our Privacy Policy.
1.2 Updates to Terms – We may update these Terms at any time. New terms take effect immediately after we post them on the website. You are responsible for reviewing them regularly.
2. Use of Website
2.1 Eligibility – You must be at least 18 years old or have parental or guardian consent to use this website.
2.2 Prohibited Activities – You agree not to:
- Use the website for unlawful purposes.
- Disrupt website functionality or security.
- Copy, distribute, or exploit content without permission.
3. Products and Services
3.1 Product Descriptions – We aim for accuracy in product descriptions, but we cannot guarantee error-free, complete, or up-to-date information.
3.2 Pricing – Prices appear in US Dollars and may change without notice.
3.3 Availability – Some products may be unavailable. We reserve the right to limit quantities or discontinue items.
4. Orders and Payments
4.1 Order Acceptance – Placing an order does not guarantee approval. We may cancel or refuse orders at our discretion.
4.2 Payment – You must pay in full at checkout. We accept major debit/credit cards, PayPal, Apple Pay, and Google Pay.
4.3 Order Cancellation – You can cancel an order before processing. Once shipped, cancellations are not possible.
5. Shipping and Delivery
5.1 Processing Time – We process orders within 1–3 business days.
5.2 Delivery Time – Shipping times depend on the destination and selected shipping method.
5.3 Customs and Duties – International customers must handle any customs duties, taxes, or fees.
5.4 Lost or Delayed Orders – We are not responsible for courier delays or lost packages due to external factors.
6. Returns and Refunds
6.1 Eligibility – Returns are accepted within 30 days of receipt. Items must be unused, in original packaging, and in the same condition as delivered.
6.2 Process – Contact support@planetwiseshop.com to initiate a return. Customers cover return shipping unless the item is defective or incorrect.
6.3 Refunds – We process refunds after inspecting the returned product. Please allow 5–10 business days for the refund to appear in your account.
7. Intellectual Property
7.1 Ownership – All content, including text, images, logos, and graphics, belongs to PlanetWiseShop.com and is protected by copyright laws.
7.2 Usage – You may not reproduce, distribute, or exploit website content without written permission.
8. Limitation of Liability
8.1 PlanetWiseShop.com does not assume liability for:
- Website use or inability to access services.
- Delays, interruptions, or technical issues beyond our control.
- Loss of data, revenue, or profits.
9. Third-Party Links
Our website may link to third-party websites. We do not endorse or take responsibility for their content, policies, or practices.
10. Governing Law
These Terms follow Canadian law. Any disputes must be resolved in Canadian courts.
11. Contact Us
For any questions regarding these Terms and Conditions, contact us at:
📧 Email: support@planetwiseshop.com
By using PlanetWiseShop.com, you agree to these Terms and Conditions. If you disagree, please stop using the website immediately.